224 Colonial Dr.
Horseheads, NY 14845
Phone: 607-341-7373
1,354 Reviews Found Average Rating: 4.8 / 5 *
Refine Your Search
By Customer Visit
      By State
          By Make
              Additional Options
              Include reviews where comments are not available
              * Based on a rolling 12-month period
              of reviews.

              Customer Reviews

              At Simmons-Rockwell Nissan , we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Nissan reviews to see what our customers are saying about us

              Showing 1-10 of 1354

              Sort by:

              Posted today

              Confirmed Service Customer

              As usual sue and staff more than...

              As usual Sue and staff more than accommodating. A1 experience.

              Elmira, NY

              Was this review helpful? Yes (0) No (0)

              Posted today

              Confirmed Service Customer

              Service personnel were pleasant and...

              Service personnel were pleasant and efficient. Waiting room was clean and comfortable. My sales representative Jack Hobbie, greeted me and shared updated information about the Leaf which I found to be extremely valuable. Don Rakow

              Ithaca, NY

              Was this review helpful? Yes (0) No (0)

              Posted today

              Confirmed Service Customer

              I arrived a few minutes early, was taken...

              I arrived a few minutes early, was taken right in & my service was completed in 30 min. or less, including an unscheduled wiper replacement. The service people are always friendly & pleasant & the wait area is clean & inviting.

              Elmira, NY

              Was this review helpful? Yes (0) No (0)

              Posted 1 day ago

              Confirmed Service Customer

              Serviced my 2012 leased altima always...

              Serviced my 2012 leased Altima always pleased with the facilities, and personnel. If I generalize service at this dealership, friendliness of staff, and the environment is best I have ever seen in my vehicle ownership of over 20 cars/trucks combos in 53 years.

              Corning, NY

              Was this review helpful? Yes (0) No (0)

              Posted 1 day ago

              Confirmed Sales Customer

              I leased a nissan rogue and i love it! ...

              I leased a Nissan Rogue and I love it! Our sales represenative Steve Magnus was very helpful!! He showed us the building and also explained in full detail about the vehicle the we leased on the extras in the crossover! He also gave us his card if at any time we had any questions. He followed up with us a few days later to see how things were going and if there was anything else he could do for us with questions and etc.... When my lease is up I would be more then happy to do business with him/Simmons Rockwell again.

              Pine City, NY

              Was this review helpful? Yes (0) No (0)

              Posted 1 day ago

              Confirmed Sales Customer

              Norm was a great salesman who introduced...

              Norm was a great salesman who introduced us to everyone within the organization. He was polite...professional...and courteous...

              Corning, NY

              Was this review helpful? Yes (0) No (0)

              Posted 1 day ago

              Confirmed Service Customer

              Everyone in the service department is...

              Everyone in the service department is wonderful, very pleasant and kind. They worked quickly to fix the issue with my car and called me promptly after finishing to let me know it was ready for pick up. The shuttle driver that took us to the mall was very nice too. Unfortunately I cannot say the same for your sales department in the front of the building. The last time I was there to buy a car, they had told my mother they were going to hold a car that I was interested in, and then sold it not too long before I arrived at the dealership. I live about 2 hours or so from there and I have to say that was extremely inconvenient. Then when we got there we were sent to another sales rep because the one who was helping me either didn't want to bother with me or he decided to help another customer. The other rep we had to deal with was very rude and admitted to having a very crass personality. If that's the case how does this rep sell any cars? I wasn't enthused to buy one having him as my sales rep. Anyway this experience does not at all reflect the service department with my visit this recent time. Like I said above they were very nice and extremely helpful and they all deserve a raise in the entire department! Thank You

              Coudersport, PA

              Was this review helpful? Yes (0) No (0)

              Posted 2 days ago

              Confirmed Sales Customer

              It was rainy and no one came out to help...

              It was rainy and no one came out to help us, but once someone did he spent a lot of time in the rain with us. He was more than happy to let us drive anything we wanted even though we didn't leave the lot with one of them. We were looking for used, but he pointed out a new car that was affordable and just what I was looking for. He had our car ready the same day. Thanks to Jim for being so helpful. Lorraine

              Elmira, NY

              Was this review helpful? Yes (0) No (0)

              Posted 2 days ago

              Confirmed Sales Customer

              We purchased a 2015 nissan altima sl. this...

              We purchased a 2015 Nissan Altima SL. This was our first time visiting Simmons Rockwell Nissan. Joe Sullivan and Lenny Reed were very pleasant and extremely easy to deal with. They were very helpful from our first visit to the time we drove away with our new Altima. The entire staff was very friendly and courteous. We look forward to purchasing other vehicles in the future from Joe and Lenny, and highly recommend Simmons Rockwell Nissan to anyone looking to purchase a new or used car. Bill and Jean from Ithaca, NY

              Dryden, NY

              Was this review helpful? Yes (0) No (0)

              Posted 3 days ago

              Confirmed Sales Customer

              We stopped to shop, not expecting to go...

              We stopped to shop, not expecting to go home with a new car so soon, but when we left it was in a 2014 Nissan Rogue. The service was excellent and they patiently answered every question we had. I was so impressed with the cleanliness of the service garage. It gave me a good feeling to know they care about their customers and their employees that much.

              Knoxville, PA

              Was this review helpful? Yes (0) No (0)

              Showing 1-10 of 1354


              224 Colonial Dr., Horseheads, NY 14845
              Phone: 607-341-7373